Cookies

Cookies Policy

This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of the website www.mediterraneanpalacehotel.com (the “Website”).

To facilitate browsing on the Website, MARE NOSTRUM RESORT, S.L. (“MARE NOSTRUM RESORT”), as the owner, with registered office at Avda. de las Américas, s/n. Playa de las Américas. 38660 – Arona (Tenerife), informs you that it uses cookies or other data storage and retrieval devices with similar functionality (“cookies”).

To ensure users have the necessary information for proper browsing, the following explains what cookies are, which types are used on our Website, and how they can be configured or disabled.

1. What is a cookie?

Cookies are files sent by a web server that obtain information from users’ devices, for example, about their preferences and browsing patterns.

Cookies are essential for the functioning of the Internet, as they offer technical solutions that allow the user to navigate different websites; they cannot damage the user’s device and can be used to identify and resolve possible errors on the Website. They may also be used for advertising or analytical purposes.

2. Use of cookies

MARE NOSTRUM RESORT uses first-party cookies, generated directly by this domain, and third-party cookies, generated from other websites not belonging to MARE NOSTRUM RESORT, for the specific purposes described below. If in the future MARE NOSTRUM RESORT uses other cookies to provide additional or improved services, users will be informed.

Own or required technical cookies

These allow users to browse the Website and use its different options or services, such as managing traffic and data communication, identifying the session, accessing restricted areas, controlling fraud related to service security, counting visits for software licence billing of the service (website, platform or application), using security elements during browsing, storing content for the broadcasting of videos or sound, or enabling dynamic content (for example, text or image loading animations).

MARE NOSTRUM RESORT does not require your consent to install the cookies necessary to enable the Website’s functionalities on your device, and their use is based on the need to provide the requested services. If you disable or block all cookies in your browser, your browsing experience may not be optimal and some Website utilities may not function correctly.

Personalisation cookies

These remember information so that the user can access the service with certain features that may differentiate their experience from that of other users, such as language, the number of results to display when performing a search, or the appearance or content of the service depending on the browser type or the region from which the service is accessed. If the user chooses these features (for example, by selecting the website language), the cookies will be considered a service expressly requested by the user and will therefore be used exclusively for the selected purpose without requesting express consent.

Analytical or measurement cookies

These statistical cookies help website owners understand how visitors interact with the website by gathering and providing information in aggregate form.

The information obtained by these cookies is unlikely to pose a risk to users’ privacy, as it is analysed in aggregate to obtain statistics and reports that improve the Website’s performance.

Advertising cookies

These cookies are used to display advertisements relevant to the user, to limit the number of times an ad is shown, and to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

These cookies are only installed on the user’s device when the user accepts them.

3. Retention periods

Cookies used by MARE NOSTRUM RESORT will be kept on your device for the time required for the purpose for which they were installed and, at most, for 2 years, unless you decide to delete them through your browser settings (see section 5).

The specific duration of each cookie is shown in this Cookies Policy.

4. International transfers

Some personal data obtained through third-party cookies may be subject to international transfers. In such cases, the necessary safeguards will be adopted to protect confidentiality, integrity and availability. For more information on international transfers made by each third party, please consult their privacy policies referenced in this Cookies Policy.

5. How to accept, reject, block or delete cookies

You can accept or decline cookies at any time by accessing our preferences panel:

Preferences Panel

You can also block or delete cookies via your browser settings, or configure your browser to warn you when a server wants to save a cookie:

a) Microsoft Edge/Internet Explorer: Tools > Internet Options > Privacy > Settings. More information: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.
b) Firefox: Tools > Options > Privacy > Cookies. More information: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.
c) Chrome: Options > Advanced > Privacy. More information: https://support.google.com/accounts/answer/61416?hl=en.
d) Opera: Security and Privacy. More information: http://help.opera.com/Windows/11.50/es-ES/cookies.html.
e) Safari: Preferences > Privacy. More information: http://support.apple.com/kb/HT1677?viewlocale=es_ES.

6. Users’ rights and additional information

For more information on how MARE NOSTRUM RESORT processes your data and how to exercise your rights, see our Privacy Policy.

You can also contact MARE NOSTRUM RESORT at: spring@springhoteles.com.

Last updated: February 2025